Is it easy to install?

The instructions have detailed installation procedures, and each part has a corresponding serial sticker. We recommend that you get a ladder, a electric drill, and gloves. And it takes 3-4 people to install.

I didn't receive any hardware or instructions.

If you have any hardware or installation instructions missing after receiving the package, please tell us immediately with your order number, and we will reissue the corresponding hardware and electronic instructions for you.

I did not receive all the package.

Due to the size of the product, our gazebo will be delivered to you in several boxes. Usually, they don't arrive at the same time, so be patient if you've only received a few boxes of them.

How to install gazebo if a few holes are not aligned?

We are confident in the quality of our products, and we have gained the trust of many buyers. In our experience, it will be helpful to slightly loosen screws if holes not lining up. Do not tighten all screws unless all components are aligned.

Some thoughtful tips from YOLENY.

We recommend that you confirm that all parts, and instructions have been received intact before contacting the installer.

If you do not receive all the packages within 2 weeks, please let us know immediately. YOLENY will provide all the help.